Help and Support

Most steps in the video application process currently take place virtually via Microsoft Teams. Safari, Firefox, and Internet Explorer browsers are not compatible with Teams meetings. Therefore, please use Chrome, Edge or download the Teams app. The Teams App is also the best recommendation for Apple users. Technical details will be provided by your recruiter prior to your interview. Some teams also get to know new applicants in person. Whether this will also be the case in the case of your application, you will discuss together in the process.

We live the hybrid opportunities here as well. Parts of the onboarding process therefore take place on the Otto Group Campus again to meet us in person. Our health management supports us in various matters relating to working from home and on campus.

The majority of employees in Hamburg and the Relation Centers work virtually from their own mobile workstations and from the Otto Group campus in accordance with the agreements that each team has defined for itself in collaboration sprints. Initiatives such as New Work support us in our distributed work, we use supporting software solutions for the moderation of retros or sprint changes, and our trainee junior company cooperation5 develops appropriate offerings for virtual after-work.

Currently, there are no on-campus assessment centers for apprenticeships and dual study programs. However, we are still recruiting apprentices and dual students for both 2023 and 2024. Instead of an assessment center, there are various exercises that take place virtually.

Our application process is preferably done online, as this is the best and fastest way to apply. Of course, we still accept a written application.

We respond to all applications as quickly as possible. Normally, you will receive a response within three weeks. If we still don't have an answer for you, feel free to contact us.

Your application should include your CV, school and work references and answers to our motivation questions. Alternatively, you can also attach a cover letter.

Yes, that is possible. You can easily apply for several jobs at the same time with an online profile. Select your favorites by clicking on the heart and then apply directly online.

You can see the current status in your online profile. You will also receive a link to the status of your application via confirmation of receipt. We process each application individually.

Currently, we conduct our talks almost exclusively by video. OTTO will pay for the travel expenses (2nd class train journey) upon presentation of the original receipts and details of your bank account and address. Please send the original receipts and address data to ls-mrhntzttd after your interview.

For us, the focus is on people. In addition to professional characteristics, the personality of applicants is therefore very important to us. The personality analysis can be carried out voluntarily by applicants for permanent positions (not for internships and student jobs) before the interview. The applicants receive the results report at the same time as the HR managers. There are no wrong or right answers in the analysis, the results only serve as a basis for the interview.

Would you like to learn more about this topic? We have compiled all the relevant information in our Jobnews "Personality-centered recruiting".

We offer apprenticeships for all school-leaving qualifications. In particular, the commercial apprenticeship in wholesale and foreign trade management and the apprenticeship as a cook are suitable for students with the first school-leaving certificate ESA.
For the dual courses of study, the Abitur is a prerequisite.
It is best to look directly at the respective advertisement in the job search, where you will find the requirements.

You can visit us with your school class as part of your career orientation. Our apprentice job ambassadors are looking forward to telling you and your classmates all about the apprenticeship and answering your questions. The best way is for you (or your teacher) to contact us by e-mail at berufsorientierung@otto.de. The dates will be set individually.
You can also participate individually in one of our taster sessions. You can find the dates and other events in our event calendar. If you would like to talk to one of our apprentices in person, you can book an appointment here .

Sometimes it's really hard to figure out which is the right apprenticeship. Especially in the IT sector, we offer many different professions. Read the individual job postings in the job board carefully and try out the Tech Jobmatcher . And if you still have questions, feel free to contact our apprenticeship experts from recruitment, Carolin and Michelle.

We offer more than 180 students a school internship with us every year. These are usually the children of our employees, but we also try to offer internships to external students. Places are highly sought after, so ideally you should apply 6 months in advance to brgttchrstnsnttd.
If you don't have the opportunity to do an internship, you are welcome to come to one of our taster days. There we will give you all the information you need for your professional orientation in e-commerce. You can find the dates in our event calendar.

No, there is not. We start selecting applicants about 1.5 years before the start of training. From this point on, we recruit trainees until all the places are filled. As long as apprenticeships or dual study positions are advertised on the job exchange, you can apply for them.

Yes, there is a chance that you will be taken on after successfully completing your apprenticeship or dual study program. Every year, we take on around 67% of our apprentices/dual students.

The study-integrating apprenticeship in computer science combines two degrees: the apprenticeship as an IT specialist and the bachelor's degree in computer science. We have summarized all information about the study-integrated training for you.

No, we do not offer a trainee program. At OTTO, entry is on-the-job.

Yes, we can offer you an internship after your bachelor's degree if you are in your "gap year" or plan to pursue a master's degree.

Yes, that's what the "Students@OTTO" Facebook group is for. You will receive an invitation immediately after you have been accepted into your internship or working student job.

Yes, all advertised jobs on our career site are up to date. Only when the position has been filled will the ad be removed.

The best thing to do is to set up the OTTO job ticker. This will inform you as soon as a suitable job for your selection is online.

The application deadlines for each position vary. As long as the job is online, you can apply.

We reimburse the travel expenses within the scope of the job interviews. You will be responsible for your own travel expenses during the practical phase of the dual study program or training program.